I planned to publish this yesterday but for some reason I felt compelled to wait. I doubt it was fate, but as you will see, Toyota once again managed to serendipitously substantiate my reason for it. I was originally  inspired to write this post based …

Waste: The Devil is in the Details … Read more »

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Admittedly, it has been a while since I checked a shampoo bottle for directions, however, I do recall a time in my life reading:  Lather, Rinse, Repeat.  Curiously, they don’t say when or how many times the process needs to be repeated. Perhaps …

Integrated Waste: Lather, Rinse, Repeat Read more »

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The Premise:  Pareto’s Law The late Josheph Juran introduced the world to Pareto’s Law, aptly named after Italian economist Vilfredo Pareto.  Many business and quality professionals alike are familiar with Pareto’s law and often refer to it as the 80 / …

Lean – OEE and Pareto’s Law Read more »

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Background Of the many metrics that we use to manage our businesses, one area that is seldom measured is the effectiveness of the problem solving process itself.  We often engage a variety of problem solving tools such as 5-Why, Fishbone …

How Effective is Your Problem Solving? Read more »

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Just when you thought everything was under control, someone asks you about something that isn’t even on your radar.  Our perceptions can be deceiving and are not always as accurate or reliable as we think.  This is nicely documented and demonstrated in this article and …

The Invisible Gorilla Read more »

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The recent British Petroleum (BP) oil dilemma brings yet another problem solving opportunity to the forefront.  Fortunately, few of us have to deal with problems of this scope and magnitude. Problem solving is a daily challenge for many of us …

Solutions by Definition Read more »

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Wouldn’t it be great if you could solve problems before they happen?  While a problem free world may be far from our present reality, I am encouraged to learn that there are steps that we can take to improve our …

Solving problems BEFORE they Happen! Read more »

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Sometimes we need to take a look back in history to understand and appreciate the significance of change over time.  I recently found an article titled “How Toyota Turns Workers Into Problem Solvers” that was published on November 26, 2001 …

Lean Reflections Read more »

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