The Premise:  Pareto’s Law The late Josheph Juran introduced the world to Pareto’s Law, aptly named after Italian economist Vilfredo Pareto.  Many business and quality professionals alike are familiar with Pareto’s law and often refer to it as the 80 / …

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Background Of the many metrics that we use to manage our businesses, one area that is seldom measured is the effectiveness of the problem solving process itself.  We often engage a variety of problem solving tools such as 5-Why, Fishbone …

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Using TRIZ for Problem Solving – Introduction A famous quote from Albert Einstein, “The problems that exist in the world today cannot be solved by the level of thinking that created them.“, applies to the discussion of problem solving and more so to …

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